Prescriptions

Ordering of repeat prescriptions is the patients responsibility. Please monitor your medication carfuly and allow 48 hours for us to prepare your prescription. Please do not request repeat prescriptions from the Doctor.

How can I order my prescription?

receptionAt the surgery

You can ask for a prescription order slip at the reception desk.

If you have filled in the right hand side of your previous precription, you can either hand it in at the reception des or if there is a que you can post it into the box located opposite our reception desk.

postal address Khan Medical PracticeBy post

Send your request with a SEA to:

  • Khan Medical Practice
  • Pinfold Health Centre
  • Field Road
  • Bloxwich
  • Walsall
  • WS3 3AH

phone Khan Medical PracticeBy telephone

Telephone ordering of repeat prescriptions is for elderly or housebound patients only between the times indicated below:

Monday to Thursday 11:00am » 1:00pm
Friday 11:00am » 12:30am

fax Khan Medical PracticeBy Fax

Fax your prescription requests to: 01922 775 196

order online Khan Medical PracticeOrder online

If you wish to order your repeat prescriptions online, you must be registered with the practice and have an active patient access account. If you don;t have a patient Access account simply contact reception and they will activate it for you. Please note that for security reasons, you will have to collect the activation form in person and we would ask you bring proof of identity with you. The practice will not post, fax or email this document to you. Once you have collected the activation form it is your reponsibility to follow the instructions on the document in order to complete the registration.

You can order your repeat prescription online by clicking the sign in option at the top of this page. Please remeber repeat prescriptions are never urgent and take 48 hours to process, prescriptions ordered over the weekend or bank holidays will not be processed until the next working day, the 48 hours starts from this working day not the day your request was submitted.

Pharmacy Collection Service

Most local pharmacies will collect and deliver your prescription, this is not arranged by the practice and you will need to fill in a consent form at the pharmacy of your choice.

How long does it take to process my prescription?

Repeat prescriptions require 48 hours notice. Note: Prescription ordered on a Friday will not be ready until Tuesday afternoon. Medicines not on regular repeat, may take longer than 48 hours to issue as the doctor has to look at the reasons for the request and issue the script. It will help if you can bring in a copy of any letters you have been give along with the original box the medication came in. Where medicines are prescribed/advised from the hospital, we will continue the prescription once we receive confirmation by letter or fax from the hospital and if the doctor feels it is the appropriate to your care, the doctor might prescribe alternate medicines.

Repeat request slip explained

All the details about your medication are on the repeat request slip (right hand side of your prescription).To request a drug simple tick in the [ ] box at the end of the line and return the completed slip back to reception. Note any drugs not ticked will not be issued as it is uderstood you do not need them with this order. Please check you have filled in the slip correctly before submitting it to the surgery.If you need any advice or help filling in your repeat prescription request slip please ask at the reception desk.If you have missplace or do not have the right hand side of your last prescription you can ask our reception for a repeat request slip.